PRIVACY POLICY  

This Privacy Policy (“Policy”) sets out the basis which Affi8 Resources Pte. Ltd. (“we”, “us”, or “our”) may collects, uses, discloses, and safeguard your personal data in accordance with Personal Data Protection Act (“PDPA”) and, where applicable, other international data protection laws. By interacting with us, you agree and consent to the terms of this Policy. 

1. PERSONAL DATA 

For the purposes of this Policy:  

“Customer” means any individual or organisation who does any of the following: 

• Makes an enquiry through any means to learn more about the services we offer. 

• Request a quotation or arrange for a site assessment. 

• Engages our services or makes a payment. 

• Books an appointment with us through any available means. 

“Personal Data” refers to data that can identify an individual, whether directly or indirectly, including: 

1. Full name and/or company name. 
2. Residential or business address. 
3. Email address. 
4. Contact number(s). 
5. Any other data necessary for service delivery. 

This information may be collected through forms, emails, messaging apps, calls, our website or during site visits and service engagements. 

     2. COLLECTION AND USE OF PERSONAL DATA  

We may collect and use your personal data for any or all of the following purposes:  

• Fulfilling our obligations in connection with the services you have requested from us. 

• Preparing and providing quotations, proposals, or service recommendations. 

• Arranging and carrying out service appointments or site visits. 

• Managing invoicing, payments, and other related administrative matters. 

• Complying with applicable laws, regulations, codes of practice, guidelines, or legal obligations, including assisting government or regulatory authorities in investigations. 

• Carrying out other related business activities reasonably connected with or arising from the purposes stated above. 

We will not collect more data than necessary, and all data is collected with your knowledge and/or consent, except where otherwise permitted by law. 

     3. CAPTCHA USAGE POLICY 

To prevent spam and ensure genuine interactions on our website, we use a simple captcha verification system (e.g., solving basic math or character recognition). This does not track personal data beyond basic browser session activity and is used solely to verify that submissions are made by humans. 

     4. USE OF GOOGLE ANALYTICS 

We use Google Analytics to help us understand visitor behavior on our website, such as: 

• Which pages are viewed 

• How long visitors stay 

• Device/browser usage 

• General geographic locations (not precise) 

Google Analytics may collect IP addresses and set cookies in your browser. This information is aggregated and anonymized before we use it for analysis. For more information, see Google’s Privacy Policy. 

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. 

      5. USE OF GOOGLE ADS 

We may use Google Ads for marketing purposes, including: 

• Conversion Tracking – to measure the effectiveness of our ads by tracking actions taken on our website after interacting with an ad. 

• Remarketing – to show relevant ads to users who have previously visited our site. 

Google may use cookies and device identifiers to personalise ads and track interactions. These technologies allow us to tailor advertising to your interests and improve campaign effectiveness. 

You can opt out of Google Ads personalisation. 

 More details on Google’s data practices are available here. 

      6. DISCLOSURE OF PERSONAL DATA 

We do not sell, rent, or trade your personal data. We may disclose your data only to: 

• Our employees, subcontractors, or authorised agents for job execution. 

• Third-party service providers assisting in our operations (under confidentiality agreements). 

• Government or law enforcement agencies if legally required. 

• Cross-border service affiliates, only where necessary and under compliance with applicable laws. 

All external parties engaged are required to adhere to strict confidentiality obligations and may only process your personal data in accordance with our instructions. 

      7.CHILDREN’S PRIVACY 

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we become aware that a child’s data has been collected without verifiable parental consent, we will take steps to delete the information promptly. 

      8.ACCESS AND CORRECTION OF PERSONAL DATA 

You may: 

• Request access to personal data we hold about you. 

• Request corrections or delete your personal data. 

• Withdraw your consent for specific or all uses of your data. 

• Request information on how your data has been used or disclosed in the past year. 

Please direct such requests to: 

📧 Email: info@affi8resources.com 

📞 WhatsApp: (65) 9199 5876 

We may require verification of identity before responding and will do so within a reasonable timeframe. 

    9.PROTECTION OF PERSONAL DATA 

We take the protection of your personal data seriously and implement reasonable security measures to safeguard it against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to: 

• Secure servers and cloud-based systems. 

• Restricting access to sensitive information to authorised personnel only. 

• Applying data encryption where appropriate. 

• Conducting daily malware scanning to detect and prevent threats. 

While we strive for robust security, no electronic transmission or storage system is fully secure. We continuously review and enhance our data protection practices. 

    10.RETENTION OF PERSONAL DATA 

We retain personal data only as long as necessary for business or legal purposes. Once it is no longer required, we will securely delete or anonymise the data in compliance with the PDPA. 

    11.TRANSFER OF PERSONAL DATA OUTSIDE SINGAPORE 

We do not transfer your data outside Singapore. If such transfer is required, we ensure that: 

• You are informed and your consent is obtained where needed. 

• Ensure the recipient offers a comparable level of data protection in accordance to the Singapore PDPA or international standards.

    12.USE OF COOKIES AND WEBSITE TRACKING 

Our website may use cookies and tracking technologies to enhance user experience and collect analytics. You can: 

• Disable cookies via your browser settings. 

• Use “Do Not Track” features (where supported). 

We are transparent about cookie use and do not track you across third-party sites. 

    13.DATA BREACH NOTIFICATION 

In the event of a data breach that poses a risk of significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) in accordance with statutory requirements. 

    14.CHANGES TO THIS PRIVACY POLICY 

We may update this Policy from time to time. The latest version will always be available on our website. Continued use of our services after such updates constitutes your acceptance of the revised Policy. 

    15.CONTACT US 

If you have any questions or feedback about our privacy practices, or if you wish to exercise your rights, please contact: 

Affi8 Resources Pte Ltd 

27 Woodlands Industrial Park E1 

#03-09B Hiangkie Industrial Building 

Singapore 757718 

info@affi8resources.com 

    16. GOVERNING LAW

This Policy is governed by the laws of the Republic of Singapore. Any disputes will be resolved under Singaporean jurisdiction.